CCPA

Privacy Notice for California Residents under the California Consumer Privacy Act (CCPA)

Cal. Civ. Code §§ 1798.100 – 1798.199.95.

 

Effective: January 1, 2020.

Last Updated: November 11, 2022.

 

This Privacy Notice for California Residents under the California Consumer Privacy Act of 2018 (the “Policy”) supplements the information contained in our general Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (the “consumer,” or “consumers”). We adopt this notice to comply with the CCPA, and any terms defined in the CCPA shall have the same meaning when used in this Policy.

 

This Policy governs data privacy as it pertains to consumers’ use of all web pages hosted by Electronic Forms, LLC, a Florida Limited Liability Company, and any of its affiliates or partners owned or managed by Electronic Forms, LLC (collectively, “eForms,” “we,” or “us”).

 

WE DO NOT SELL ANY PERSONAL INFORMATION.

 

Information We Collect

 

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could well be linked, directly or indirectly, with a particular consumer, household, or device (“personal information“). Personal information does not include:

 

  • Publicly available information from government records;
  • Deidentified or aggregated consumer information; or
  • Information excluded from the CCPA’s scope.

 

Though it varies, we may have collected the following categories of personal information from consumers within the last twelve (12) months:


Categories of Personal Information We Collected May Include: (i) Identifiers, such as a name, Internet Protocol address, phone number, email address, and account name and login information; and (ii) Financial information, if you choose to provide it to initiate a purchase or subscription.


Examples of How Personal Information is Used Include: (i) To provide the consumer with support and to respond to their inquiries, including to investigate and address their concerns and monitor and improve our responses; (ii) To process requests, purchases, transactions, and payments and prevent transactional fraud; and (iii) To promote safety, integrity, and security.


Third Parties with Whom Certain Personal Information May be Shared: Identifiers with service providers who help us improve our products.


We obtain the categories of personal information described above directly from consumers. 

 

Use of Personal Information

 

We may use or disclose the personal information we collect for one or more of the following purposes:

 

  • To fulfill or meet the reason for which a consumer provided the information. For example, if a consumer shares their name and contact information to ask a question about our products or services, we will use that personal information to respond to their inquiry. If a consumer provides their personal information to purchase a product or service, we will use that information to process payment and facilitate delivery.
  • To create, maintain, customize, and secure a consumer’s account with us.
  • To process a consumer’s requests, purchases, transactions, and payments and prevent transactional fraud.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to the consumer when collecting their personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred.

 

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing notice to consumers.

 

Sharing Personal Information

 

We may share a consumer’s personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed and shared personal information for a business purpose to the categories of third parties indicated in the chart below.


Categories of Personal Information We May Have Shared: (i) Identifiers, such as a name, Internet Protocol address, phone number, email address, and account name and information; and (ii) Internet activity.


Third Parties with Whom Personal Information May be Shared: (i) Service providers; (ii) Internet cookie data receipts; (iii) Data analytic providers; and (iv) Social networks.


 

Consumers’ Rights and Choices

 

The CCPA provides consumers with specific rights regarding their personal information. This section describes CCPA rights and explains how consumers may exercise those rights.

 

Verifiable consumers have the right to request that we disclose certain information to the consumer about our collection and use of their personal information over the past twelve (12) months (the “right to know”). This includes the specific pieces and categories of personal information we may have collected about the consumer, the categories of sources for that information, the business purposes for collecting the information, and the categories of third parties with which the information was shared.

 

Consumers also have the right to request deletion of the personal information we collected and retained from the consumer, subject to certain exceptions (the “right to delete”). Once we receive a consumer’s request and confirm their identity, we will review the request to see if an exception allowing us to retain the information applies. The right to delete is not an absolute right. We may deny a consumer deletion request if retaining the information is necessary for us or our service providers to serve our ongoing business relationship with the consumer, when we must use the information for purposes stated in this Policy, or when we are legally required to retain the information. We may also deny requests to make other internal and lawful uses of the information that are compatible with the context in which the consumer provided it.

 

Consumers under the CCPA may exercise the rights to know or delete as above-referenced by submitting a request to privacy@eforms.com

 

Only the consumer, or someone legally authorized to act on behalf of the consumer (the “authorized representative”), may submit a request to know or delete related to the consumer’s personal information. Consumers, or their authorized representative, may only submit a request to know twice within a twelve (12) month period. 

 

Any request to know or delete must:

 

  • Provide sufficient information for us to reasonably verify that the requestor is the person about whom we collected personal information or their authorized representative, which includes:
    • An email request via the email address associated with the consumer’s account.
  • Describe the request with sufficient detail for us to properly understand, evaluate, and respond to it.

 

We cannot respond to a consumer request or provide a consumer with personal information if we cannot verify the consumer’s identity or authority to make the request or confirm the personal information relates to the consumer. In most cases, we consider requests made through a consumer’s password-protected account sufficiently verified when the request relates to personal information associated with that specific account. Still, consumers may be asked to provide additional information to verify their identity if we deem it necessary. We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.

 

We will confirm receipt of a consumer’s request within ten (10) business days. We strive to respond substantively to any verifiable consumer requests within forty-five (45) days of receipt. If we require more time (up to another 45 days, but not exceeding ninety (90) days total), we will inform the consumer of the reason and extension period in writing. If the consumer has an account with us, we will deliver our written response to the email address associated with that account. If the consumer does not have an account with us, we will deliver our written response via email to the email address used by the requestor. 

 

Any disclosures we provide will only cover the 12-month period preceding our receipt of the consumer’s request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide the personal information that is readily usable and should allow the requestor to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to a consumer’s verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will explain to the consumer why we made that decision, and we will provide the consumer with a cost estimate before completing the request.

 

Non-Discrimination

 

We will not discriminate against a consumer for exercising any CCPA rights. Unless permitted by the CCPA, we will not deny a consumer goods or services, nor will we charge a consumer different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

 

Changes to Our Privacy Policy

 

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on our website and update the notice’s effective date. A consumer’s continued use of our website following the posting of changes constitutes said consumer’s acceptance of such changes.

 

If a consumer has any questions or comments regarding this notice, the ways in which eForms collects and uses personal information described here and in our general Privacy Policy, choices and rights on such use, or if a consumer wishes to exercise their right under California law, please contact us via: 

 

Email: privacy@eforms.com; or 

 

Mail to Postal Address: 

 

Electronic Forms LLC

 

Attn: Privacy Committee

 

341 S Plant Ave, Tampa, FL 33606

 

Last Updated: November 11, 2022.

 

WE DO NOT SELL ANY PERSONAL INFORMATION.