Updated November 14, 2023
A receptionist is an employee who manages the front desk of an office. They are the first person that staff and visitors encounter when they enter an office. Their responsibilities generally consist of office management and human resources-related tasks. Ultimately, a receptionist’s main responsibility is to provide phenomenal customer service at all times.
Salary (Median Pay)
For receptionists.
- Salary: $31,110/yr
- Hourly Rate: $14.96/hr
Source: Bureau of Labor Statistics (BLS)
Duties and Responsibilities
- Address visitors questions;
- Assist HR with new staff onboarding;
- Answer and field phone calls;
- Calendar management;
- Create a welcoming entry environment;
- Event coordination;
- Greet and guide visitors;
- Manage office supply inventory;
- Manage workplace security;
- Prepare meeting rooms;
- Provide general administrative support to staff;
- Sort mail; and
- Travel coordination.
Qualifications
- Ability to work well on a team;
- Comfortable multi-tasking;
- Computer literate;
- Detail-oriented;
- Excellent written and verbal communication skills;
- Extremely organized;
- Friendly;
- Good time-management skills;
- High school diploma or equivalent;
- Professional on the phone; and
- Strong customer service skills.