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Receptionist Job Description Template | Sample

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Updated September 23, 2024

A receptionist is an employee who manages the front desk and reception area of an office. Their responsibilities generally consist of office management and human resources-related tasks. Ultimately, a receptionist’s main responsibility is to provide phenomenal customer service at all times.

Salary (Median Pay)

For receptionists.[1]

  • Salary: $31,110/yr
  • Hourly Rate: $14.96/hr

Duties and Responsibilities

  • Address visitors questions;
  • Assist HR with new staff onboarding;
  • Answer and field phone calls;
  • Calendar management;
  • Create a welcoming entry environment;
  • Event coordination;
  • Greet and guide visitors;
  • Manage office supply inventory;
  • Manage workplace security;
  • Prepare meeting rooms;
  • Provide general administrative support to staff;
  • Sort mail; and
  • Travel coordination.

Qualifications

  • Ability to work well on a team;
  • Comfortable multi-tasking;
  • Computer literate;
  • Detail-oriented;
  • Excellent written and verbal communication skills;
  • Extremely organized;
  • Friendly;
  • Good time-management skills;
  • High school diploma or equivalent;
  • Professional on the phone; and
  • Strong customer service skills.