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Past Due (Outstanding) Late Invoice

Past Due (Outstanding) Late Invoice

Updated May 31, 2023

A past due (outstanding) late invoice is a written notification that fees, premiums, payments, or any previously arranged payments have not been fulfilled and an outstanding balance is past due. A past due invoice can be used for services rendered or products sold. In most cases, when a receivable is outstanding for more than the time allotted to pay, the creditor may charge penalties in the form of late fees and interest until the debt is satisfied.

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What to Include

  • Name and Address of Debtor
  • Name and Address and contact information of Collector
  • Total itemized Amount Past Due
  • Original Invoice number and date
  • List of services provided or products sold
  • Acceptable payment methods (Credit card, cash, check, money order, PayPal, etc.)
  • Statement advising “PAST DUE”
  • Reminder of payment policy
  • Call to action and next steps if payment is not received in full

How to Use a Past Due Late Invoice

1. Make list of services/products sold

The Past Due invoice should list out all products, services, and costs along with a list of total fees incurred (include processing fees, late penalties, interest charges, returned payment fee, taxes, etc.).

2. Tally amount due and late fees

Once all amounts have been accounted for, the total amount should be tallied at the bottom of the invoice and clearly state total due along with late fees.

3. Prepare all avenues of delivery

The Past Due Invoice should be sent by all avenues available for the individual that owes fees. This can be an auto dialer to notify the individual via phone, emailing the invoice and mailing the invoice.

4. Threat to send to collections

A call to action should be included on the Past Due Invoice. Language should be included as to the next steps should the invoice remain unpaid, which could result in the account being sent to collections or further legal action at a later date.